Help Center

Do you have questions or need assistance? We're here to help. You can contact us directly by sending an email to support@whisper.land. However, if you prefer a quicker response and don't mind sharing your query, we invite you to post it in our Discord community. There, other users can offer you help and advice, and additionally, your question might benefit other community members.

Do you have ideas or suggestions to improve Whisperland? We'd love to hear them! Share your thoughts with us on Discord or send your feedback to feedback@whisper.land. Your feedback is invaluable and helps us shape Whisperland to better suit your needs and preferences.

Before contacting us, consider taking a look at our Frequently Asked Questions (FAQs) below. Here you'll find quick answers to some of the most common questions and can gain useful information on how to make the most of your experience in Whisperland.

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Frequently Asked Questions

What is Whisperland?

Whisperland is a mobile app that connects you with the pulse of your city. It's a space where you can discover and share "whispers" — dynamic posts, events, and local findings — in real-time. From the latest impromptu concert in the square to the deal of the day at the corner store, Whisperland is your personal radar for the best that's happening in Seville. Here we not only keep you informed about events and news but also give you the tool to be part of the urban narrative of your community.

How does Whisperland use artificial intelligence?

Whisperland employs artificial intelligence (AI) to enhance your experience, but in a unique way: we don't use your personal data. Instead, our AI, known as AI SMPE, analyzes information from local sources to identify and highlight "whispers" that are trending or of great interest in your area. This includes local events, news, and contributions from community users. The AI is responsible for filtering this information, ensuring that what we show you is relevant, current, and especially interesting to the local community, without the need to use your personal data.

What is a whisper and how can I create one?

A whisper is a short message you can create to tell about something interesting happening near you, like an event, a deal, or simply an observation. To create one, you just need to open the app, keep your finger pressed on the map, and follow the simple steps to share your whisper with the community.

How do I find whispers in my local area?

Simply open the map in the Whisperland app, and you'll see markers representing whispers on the map. The colors distinguish between whispers from people you follow and those from others, making it easy for you to discover what's happening around you.

Can I interact with other users' whispers?

Absolutely! You can like, comment, and share whispers that you find interesting. Each whisper has a unique link that you can share on your social media or messaging platforms.

What type of images can I add to my whispers?

You can add any image that you believe will enrich your whisper, from event photos to delicious dishes from local restaurants. Just make sure you have the right to use the image and that it complies with our content guidelines.

How does Whisperland handle my privacy and personal data?

Your privacy is our top priority. We will never sell your data to third parties and will only use your information to enhance your experience within the app. You can read our full privacy policy for more details.

What should I do if I see inappropriate content in a whisper?

You can report any content you find inappropriate directly from the app. We have a dedicated team to review these reports and take necessary actions to keep our community safe and respectful.

Do I need an account to use Whisperland?

To create and interact with whispers, you will need an account. This helps us personalize your experience and maintain a safe community. However, you can explore the whisper map anonymously.

Is Whisperland available in cities other than Sevilla?

You can use it anywhere in Spain. However, Whisperland is currently focused on Sevilla, which means other cities won't benefit from local content generation. But we have plans to expand to more cities in the future. Stay tuned for updates!

How can I get support if I have issues with the app?

If you have any issues with the app or any questions, you can contact our support team through Discord or send an email to support@whisper.land. We are here to ensure your experience with Whisperland is exceptional.

How can I delete my Whisperland account?

We understand that you may want to close your account at some point. To do so, simply send us an email at support@whisper.land with the subject "Delete Account." Please make sure to send it from the email address associated with your Whisperland account to verify your identity. Our team will process your request as soon as possible. support@whisper.land con el asunto «Eliminar Cuenta». Asegúrate de enviarlo desde la dirección de correo electrónico asociada a tu cuenta de Whisperland para verificar tu identidad. Nuestro equipo atenderá tu solicitud lo antes posible.

How can I request the deletion of my personal data?

Your privacy is our top priority. If you wish to request the removal of all your personal data from our database, please send an email to support@whisper.land with the subject "Delete Data." Remember to include your username or the email address associated with your account so that we can identify and process your request correctly.

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